Sorry to hear about this! Every tile we ship is covered by our Safe Transit Guarantee and will be replaced at no charge to you. Please send a photo of the damaged tile(s) to contact@TileBuys.com to get the process started.
I did receive the sample tiles requested and they are beautiful I am waiting for the time when we are ready to install as we slowly further our building process
Love this Deco inspired marble mosaic tile with mother-of-pearl insets! Just gorgeous, incredible deal!
Great selection of marble mosaic tiles at rock-bottom prices and fast delivery. So glad I found this online tile company!!
Two day shipping and very high quality tiles with great prices! Ordering for 2 bathrooms and a foyer - great find!
Love this tile! Lots of styles on clearance, best deals on waterjet marble mosaics & very fast shipping :-)
Some sheets had a few misaligned tiles, some had broken tiles, few had tiles with cosmetic defects. It was fairly easy to replace the defective pieces but it took additional time.
Your kitchen looks amazing!
Sorry to hear that some of the tiles arrived damaged! All damaged or defective tiles were covered under our Safe Transit Guarantee and would have been replaced at no charge to you. Clearly you have completed the project and the window for reporting damage has passed, however you should still reach out to me at Contact@TileBuys.com letting me know how many tiles were damaged or defective for a partial order credit.
You can learn more about our Safe Transit Guarantee here:
We used it for a counter-to-ceiling bar backsplash. It looks fantastic and lays out vertically and horizontally in straight rows, so it’s not as hard to lay as a tile of that shape might seem.
I ordered 2 boxes to see if they were the same tiles I was seeing in a store near me. Received them in 5 days packaged incredibly well no broken pieces. They were the same tile I was going to purchase in a store near me for $53 and online they were $36. I then ordered the rest of my square footage and again received them in 5 days with great packaging. Can’t wait for it to be installed looks beautiful!!
We purchased two Carrara marble corner shelves for our bathroom reno because our tub walls were not wide enough to accommodate a cubby. They matched our Carrara Mare 12 x 24 wall tile to a tee. We are very pleased with our purchase and with the service we received from Keith at Tilebuys!
Thank you John. It was a pleasure working with you. Looks great! I love it when a project comes together!!
My customer loves the tile and it really ties her kitchen together. I can send a picture when it is completed. Tile is installed and she is just waiting for a few finishing touches.
Thank you! Can't wait to see the photos!
I will continue to purchase from this vendor. The service was excellent. I received the product in the time I was quoted. Keith was a wonderful person to work with. Thank you for your services!!!
The color is soft. not too blue and not too green. very happy with this tile for our kitchen and the matching subway tile to accent the bathroom showers. Tile Buys was a great company to work with as well. Excellent customer service and very accommodating of our needs.